Sheildaig Farm

Luxury Bed and Breakfast
Loch Lomond

Upper Stoneymollen Rd, Loch Lomond G83 8QY   01389 752 459 / 07711 317 966 

NB: Bookings taken from 1st May 2020 will not require a deposit. This supersedes our previous conditions until the health and travel situation within the country clarifies.

GENERAL CONDITIONS

Payment:

  • For all direct bookings through our website Credit card details are taken when making a booking and you will be advised of the dates that payments will be taken
    A deposit of 50% of total cost is required when making a booking
    The balance payment will be taken on the day of your arrival.

Cancellations:

If you have to or wish to cancel your booking you must speak with us by telephone as soon as possible. The numbers are 01389 752 459 or 07711 317 966. You must also immediately confirm the cancellation in writing, if doing so by email you will receive a return email confirming we have received the cancellation. If you do not receive this then please contact us again. The day we are in receipt of the notification in writing and you receive the reply is the date on which we cancel the booking. If you cancel there will be a cancellation charge as shown below depending on when cancellation is received:

No. of days before start date of stay Cancellation Charge
More than 28 days  Deposit refunded
Less than 28 days 1st night booking payment taken
On arrival date or later Total cost of booking

We will endeavour to re-let the room(s) and should we be successful then we will refund the monies paid less an administration fee of £100.

PETS

During 2020/21 we are not taking pets due to the amount of cleaning products we are using in the rooms. If a customer would like to bring their pet and it will sleep in the car this is a possibility if agreed with the owner.